Hosting All Star

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Customer Support


Context Help

If you get lost inside our Control Panel, the very first thing you should do is click the Help button, which is visible on each page. A pop-up menu will show up. It offers thorough info about all the actions that you can perform on the given page. Each pop-up window appears on the same page so that you can swiftly return to your work.

Video Tutorials

We have an extensive library of instructional videos clarifying how to work with our Control Panel. They're intended for those of you who want to see how things are getting done instead of only reading articles. Thus, everyone can quickly become familiar with our Control Panel by merely watching our step-by-step educational video clips.

F.A.Q.

If you can't discover the answer you need, have a glance at our comprehensive FAQ section, which contains questions asked by real individuals and provides real solutions. We frequently update our FAQ section with new Q&A's so as to cover all the new additions and innovations related to our hosting platform.

Ticketing System

If you still can't discover the solution you are looking for in the FAQ database either, we have a great team of support engineers available 24/7 and eager to help you with any query. Each support ticket you submit will be replied to within sixty minutes (the average support ticket response time is only twenty minutes), so you will never have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 214012

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com